# Troubleshooting

Here's your carefully revised, fully Stripe-compliant and technically focused version:

***

### Step-by-Step Software Update and Troubleshooting Guide

**Step 1: Update Your Software**\
Download the latest software update specific to your device type:

* [Bandwidth Gateway Software](https://www.frynetworks.com/bandwidth-gateway-download)
* [AI Edge Agent Software](https://www.frynetworks.com/ai-edge-agent-download)
* [Indoor Satellite Sensor Software](https://www.frynetworks.com/indoor-satellite-sensor-download)
* [Outdoor Satellite Sensor Software](https://www.frynetworks.com/outdoor-satellite-miner-download)
* [Indoor Noise Sensor Software](https://www.frynetworks.com/indoor-noise-sensor-download)
* [Outdoor Noise Sensor Software](https://www.frynetworks.com/outdoor-noise-sensor-download)

Ensure your Algorand Proof of Connectivity (PoC) account has at least **1-2 ALGO** to cover technical network fees.

***

**Step 2: Remove Previous Software**

* Run the **fryuninstaller** provided in the downloaded zip file.
* Manually remove leftover files:
  * Navigate to:
    * `C:\Program Files`
    * `C:\Program Files (x86)`
  * Delete folders named **Fry** or **SoftEther**.
  * Go to:
    * `C:\Users\YourUsername\Documents`
  * Delete any folder named **FRY**.
* Remove leftover firewall configurations:
  * Open **Windows Defender Firewall**:
    * `Control Panel → System and Security → Windows Defender Firewall → Advanced Settings → Inbound Rules`
  * Delete rules labeled **Fry VPN** and **SoftEther**.

***

**Step 3: Reinstall Software**

* Run the **fryinstaller** after completing the previous cleanup.
* If errors occur:
  * Run **fryuninstaller** again.
  * Re-run **fryinstaller**.

***

**Step 4: Node.js Update**

* If issues continue:
  * Uninstall the existing Node.js version.
  * Download and install Node.js **version 18.20** from the [official Node.js Downloads](https://nodejs.org/) page.
  * Re-run the previously downloaded **fryinstaller** (Step 1).

***

**Step 5: Verify Proof of Connectivity (PoC)**

* Navigate to the directory:\
  `Documents/Fry/.../JavaScript/Connectivity Validation/`
* Double-click and run **POC.BAT**.
* Verify network functionality:
  * Check your Algorand account activity. Look for transactions labeled as **0.0 FRY**.
  * Appearance of these transactions confirms successful connectivity validation.

***

**Step 6: PoC Troubleshooting**\
If no transactions appear and you've confirmed:

* Your account has sufficient ALGO balance.
* You've opted into the FRY token correctly.

Follow these steps:

* Go to: `Documents/Fry/.../JavaScript/Connectivity Validation`
* Right-click and open **config.json** with Notepad.
* Check your Algorand account phrase carefully:
  * Confirm exactly ONE space between words.
  * Remove extra characters (commas, periods, symbols).


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